That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anyone that play TERA or Closers, please rest guaranteed, help for those of you games will stay.
This informative article will be updated much extra information becomes available. Please choose “Follow” or bookmark this site and refer straight right back for updates.
Pick your platform below to understand solution information that is moving have actually currently available.
Windows
Gameforge would be taking over publishing of TERA Computer in the united states, using their servers set to get real time November 12.
Account Migration web web page: you can easily finish Account Migration any moment. You will still be able to play until that date if you complete account migration before En Masse servers go offline.
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Account Migration is open . To make sure your bank account information is preserved and moved, please Account that is complete Migration this period. Go directly to the Account Migration web web page to get going.
Migrate your account to unlock event that is special from Gameforge and make certain your EMP stability and development can be obtained appropriate whenever Gameforge’s united states servers available.
You will be able to continue playing on En Masse servers until that date if you migrate.
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- EMP money can no much longer be bought.
- EMP can certainly still be spent in-game, and items will stay available until servers get offline at En Masse.
- EMP Transfer Suggestions.
Elite Status subscriptions are not any longer available.
Recurring re re payments for current Elite reputation subscriptions are disabled.
Elite reputation vouchers can certainly still be bought through the in-game store making use of staying EMP stability.
Players that has A elite that is active subscription enjoy TERA Club advantages on Gameforge servers too. (Remaining membership time will likely be carried over.)
Elite registration voucher products will perhaps not work with Gameforge servers, so please make use of a few of these products prior to the server shuts down.
En Masse Ecosystems
- brand New Account creation – brand brand new game account creation is disabled. Nevertheless, all present active records can nevertheless log on to handle their account and log on to our games.
- Web shop – we now have closed our internet shops for several items. In-game stores continues to record available services and products.
- Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
- Forums – The TERA discussion boards stay available. We might post future player communications to the News and Announcement part.
- Discord – Gameforge’s formal TERA Discord host
- Social networking reports – En Masse will continue to handle the Facebook web web page and might there share player communications until solution has transitioned to Gameforge. (please be aware that the Twitter account happens to be managed by the brand new publisher of TERA for system, therefore will not offer TERA PC-related information. The TERA Instagram account (official_tera) happens to be maybe not active.)
- Support – help will transfer in the date that is same we transfer the overall game solution. Up to that right time, En Masse continues to offer help. After the transfer of solution takes place, you need to contact the publisher that is new customer care group for just about any problems with TERA.
Will items that are account-bound held?
- This might be presently maybe maybe not planned so players are encouraged to claim as numerous among these things because they need ahead of the host closes.
Do i have to do prepare any such thing before servers near?
- Please claim all products in your product claim, product broker, mailbox and guild bank before the server shuts down, as unclaimed items might be lost otherwise.
- Please additionally remember to trade all of your token items ahead of the host shuts down as a number of them could have content that is different won’t work anymore a short while later.
What the results are to my TERA Rewards Levels?
- The Rewards-System ended up being an operational system unique to En Masse which is not for sale in any kind of TERA area. As a result, it unfortunately won’t be feasible to move any progress or status because of this.
- Please see Gameforge’s Transfer FAQ to get more details.
Extra information in connection with transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and things can be obtained regarding the Krafton servers after acceptance of this account transfer stipulations (upon starting the overall game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has built a brand new official tera Console Discord host
- Social networking reports – Krafton has had over handling of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
PlayStation
En Masse isn’t any longer offering help for TERA Console. Please contact brand new publisher Krafton’s help group for help
more information concerning the transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and services.
Account Transfer process
- All figures, development, and products can be found regarding the Krafton servers after acceptance of this account transfer conditions and terms (upon starting the overall game).
- EMP money can no longer be bought.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has built a brand new official tera Console Discord host
- Social media marketing reports – Krafton has had over handling of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
Exactly just just What next?
If you have tried all this work and nevertheless require assistance, you’ll find a grouped community of gamers on our discussion boards you can also contact help.